Frequently asked questions

Hong Thai Foods Corp. is a leading importer, wholesaler and distributor of authentic Asian food products, serving businesses nationwide. We source directly from Thailand, Malaysia, Vietnam, Taiwan, China, Hong Kong and Indonesia — condiments, confectionery, beverages, canned goods, dried foods, sauces, pastes, spices, rice, noodles, pickled products and frozen items. As a direct importer working with trusted manufacturers we can offer competitive pricing, consistent supply and quality assurance. Our house brands include Cock Brand, Aroy-D, TMK, Little Chef, Savoy, Sawat-D, Golden Boy, Thai Flavour, Memori, Chen Chen and A1 Mountain Globe Brand.

Office hours are Monday to Friday, 9 AM to 5 PM. Pickup and receiving are Monday to Friday between 9:30 AM and 12 PM, and 1 PM to 4:30 PM. There is no pickup or receiving between noon and 1 PM.

Complete the business application and send it to info@hongthaifoods.com or fax it to (718) 237-0008. Please allow 1–3 business days for the account to be set up. We sell to businesses only, not to the general public.

Returns require warehouse manager approval. For dry foods, claims must be filed within 7 days of the invoice; for frozen foods, within 1 day. Please include the reason, item description and number, quantity, lot number and photos. Items must be in their original, salable packaging. Receivers pay return shipping, and are responsible for raising third-party freight damage claims with the carrier directly.